WELLINGTON CTY. – Spring always seems to get people moving – and the same holds true for high pressure salesman because police often see a surge in complaints about aggressive sales tactics this time of the year.
The complaints often concern high pressure sales associated to some sort of in-house demonstration, sales or inspection.
The tactics may be arrogant, pushy, and aimed at doing business on a “one time” basis but there is often nothing illegal about it. Understanding one’s rights and remaining in control is the key to protecting one’s interests.
Wellington County OPP urge citizens to remember:
– It is your home You have every right to ask anyone to leave your premise at any time. If the people do not comply, call the police. They can be removed, arrested if necessary, and charged under the Trespass to Property Act.
– Know with whom you are dealing If they can’t or won’t answer that question, you need to ask questions. Who are the salespersons, companies, and brands involved? If you can’t verify, simply don’t deal with them.
– Demonstrations or inspections should be on your terms Find out how long it will take and set a time frame that works for you. Ask a relative, neighbour or friend to be there. Being alone with a stranger or multiple strangers can make people very vulnerable.
– Maintain control End the session when you want. Take time to think about it, and if the salesman insists otherwise, it is a sign the deal may not be just right. If it’s a good sale today, it will be a good sale tomorrow, so what is the harm in waiting a day or two to think it over?
– Do not give out too much information There is a chance that in some cases the stranger you are dealing with is fishing for information that could be used for illegitimate purposes. Remember, you are there to get information about their product; it is not about you or your belongings.
– You may have an out If a sale is made within your home you are protected by legislation that allows you to undo a deal that might have been made under duress.
A contract signed in the home worth over $50 can be cancelled by sending a letter within ten days to the involved company. This is a protection for consumers afforded under the Consumer Protection Act.