ADVERTORIAL: Moving house or business can be very stressful. There’s so much to think about, so much to consider. Finding a reputable moving company can add to that stress. You need a company who’ll treat you with respect, understand your needs and make sure your possessions are properly delivered and settled into your location.
So, let’s take some of the guesswork out of the relocation equation and introduce you to a moving company that fits the bill.
Swan Moving and Storage, which is a family business, has been moving peoples’ possessions from A to B since 1972. In fact, Mike Swan, the owner, is justifiably proud of the fact that they are now taking jobs from the third generation of loyal customers. This company’s solid reputation, built on good old fashioned customer service, has been passed down from parent to child to grandchild. What a testimony to a job well done!
Mike and his office manager, Nicole, share common business goals and have never lost sight of their objective. They are intent on continuing to build a reputable and successful business, and constantly strive to provide the highest level of customer satisfaction. They take the time to discuss each move with their customers, and use only highly trained, professional staff. Not only are the staff efficient and knowledgeable, they are also polite and courteous to their customers.
No doubt this is why Swan Moving and Storage is no stranger to repeat business and solid customer referrals. It likely also explains why this remarkable team move approximately 1,200 houses each year. At peak times, they are moving 5 or 6 houses a day! That’s phenomenal, and says much about their reputation. And aside from domestic applications, they also specialize in office, commercial, executive transfers, antiques and pianos.
Of course, the exercise has to be one of cooperation between the moving company and the customer. There’s lots a customer can and should do to prepare for moving day, and therein lies the key to a successful move. Since moving companies charge by the hour, it makes sense to try and keep the cost down by being well prepared.
With this in mind, Swan Moving and Storage have a comprehensive ‘tip’ sheet available on their website. Although it’s not necessarily a ‘must do’ list, it does contain a wealth of useful advice and invaluable suggestions to help the customer prepare for the big day. The more a customer can do prior to the actual move, the easier and more cost effective the move will be. And, of course, less stressful.
On moving day, customers can expect to be asked four questions by the team, each designed to ensure the job goes smoothly.
1. Can you please show me everything to be moved?
2. Have we loaded everything?
3. Where does this piece go?
4. Are you satisfied that everything is in the correct spot?
Senior citizens love Swan Moving and Storage, and the company prides itself on being especially ‘senior friendly’. Services include inventory, packing, storage and distribution as necessary. They will make sure the furniture is placed according to the owner’s instructions in the new house. They will also assemble the beds before leaving. All the customer has to do is unpack the boxes! Plus, the movers are always pleasant and respectful.
We also have to mention the Swan Moving and Storage weekly delivery service up to cottage-country. If you have household items requiring delivery to your lakeside retreat, give them a call.
There’s no question that Swan Moving and Storage have the leading edge in moving expertise and customer satisfaction. If you’re planning to relocate in the near future, do yourself a favour and give Mike or Nicole a call for a free, no obligation estimate.
As an extra incentive, you can print and clip the $25 savings coupon from the company’s website!
Swan Moving and Storage, 15 Petrolia Street, Guelph,
Tel: 519-821-6683
www.swanmoving.com
