Health Care group gets top 10 score
North Wellington Health Care (NWHC) achieved a score in the top 10 per cent of Ontario hospitals for Acute Care Inpatient Experience in a recently-released National Research Corporation Canada (NRCC) report.
The report is based on patient ratings of overall satisfaction and likelihood of patients recommending NWHC to family and friends. The purpose of the survey is to highlight excellent performance based on patient perceptions and to identify hospitals that may have good practices in place that others may be interested in learning.
“This validation is a reflection of the expertise, care and humanity delivered throughout every North Wellington Health Care department.” said hospital board chair Tom Sullivan. “Collaboratively our staff and volunteers provide patients with the very best hospital experience. The entire team should be proud of this recognition.”
The full report is available on the NRCC’s website: www.nationalresearch.ca
North Wellington Health Care operates hospital sites in Mount Forest and Palmerston. The corporation currently operates 15 beds at each hospital site, employs 213 staff, 94 professional staff and receives support from over 200 dedicated volunteers.
