Yamaha Motor Canada is proud to announce that Powersport Junction of Guelph, Ontario has been recognized as a 2010 Yamaha Five Star Dealer. The Yamaha Five Star Dealer Program is a progressive dealership improvement plan used to increase the professionalism of our dealer network and heighten the value received by Yamaha customers.
To qualify for Five Star, a Yamaha dealer must undergo a detailed and rigorous testing process that sees the dealer excel above the national average in the following areas:
• Customer Satisfaction
• Brand Support
• Customer Service Excellence
• Parts & Accessories Stocking and Display
• Technician Education and Ability
In order to attain or retain their Five Star standing, each year a dealer must apply and successfully complete the Five Star measurement criteria as determined by Yamaha Motor Canada. Criteria is updated and adjusted accordingly to reflect market conditions. Retail sales results are not a component of the measurement process.
Yamaha Motor Canada boasts the finest recreational vehicle dealership group in Canada. Through hard work, dedication and a commitment to excellence, 77 Yamaha dealers have been awarded the prestigious 5 Star designation for 2010. This is up from the 61 who were awarded Five Star status in 2009. Rest assured, when a customer visits one of the following Yamaha Five Star dealers, they can expect to receive the best end to end customer care in the recreational vehicle industry. Congratulations to Steve Allen and his staff for this great achievement!