Amazon issues

Dear Editor:

I have a serious issue with Amazon! It has bothered me for quite some time now and I’d like to talk about it.

I am an avid reader, and over many years have purchased 800-plus books from Amazon for my Kindle. I’ve also been the victim of identity theft – twice! When I could find no way to delete my credit card information I deleted my Amazon account itself. I figured I had accumulated enough reading material anyway. The next day I opened my Kindle reader only to find it empty!

I called Amazon on three separate occasions and was told tough  luck! I tried to contact Kindle customer service online and found out an account is required.

I am left with a simple question: what right do they have to take my property?  If it had been a shirt or a pair of jeans that I had purchased they could not have taken those back from me.

It’s so easy to purchase anything you require online but you cannot protect yourself, or your purchases.

Elaine Deacon Dirstein,Grand Valley