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Caressant Care ordered to stop accepting new residents due to substandard care

No new residents - Caressant Care in Fergus is one of three Ontario nursing homes that the Ministry of Health and Long-Term Care ordered on Oct. 3 to stop accepting new residents due to substandard care.          Photo by Jaime Myslik

Caressant Care ordered to stop accepting new residents due to substandard care

by Jaime Myslik and Chris Daponte

FERGUS - A Fergus nursing home is one of three in the province ordered to stop accepting new residents due to substandard care.

On Oct. 3 the Ministry of Health and Long-Term Care issued a “cease admissions” order to Caressant Care in Fergus and to two Sharon Village Care Homes facilities: Tyndall Nursing Home in Mississauga and Earls Court Long-Term Care in London.

“The ceasing of admissions has been directed based on my belief that there is a risk of harm to the health or well-being of residents,” states a letter from ministry inspections director Karen Simpson to officials with Caressant Care Fergus and the Waterloo Wellington Local Health Integration Network.

The ministry’s public reporting website includes eight inspection reports at the Fergus home on six different dates since last December. In total those inspections found 59 violations, including 14 during the home’s most recent inspection on Sept. 13.

Violations included several examples of resident neglect (such as failing to meet dietary needs and failing to immediately report allegations of abuse) and unclean conditions (ranging from dirty floors and furniture and stained privacy curtains to cigarette butts on the hallway floor and “lingering, offensive odours” in rooms).

The Fergus home also failed to comply with ministry orders related to managing residents with “responsive behaviours” and to the prevention of falls.

In a statement emailed to the Advertiser, spokesperson Lee Griffi stated Caressant Care officials are “working closely with the ministry” to address “compliance deficiencies.

“Our first priority is to provide a high level of care to our residents and our front line staff members continue to work hard to do just that.”

Griffi added the order from the ministry does not affect current residents at the Fergus facility.  

Village Care Homes

During an annual inspection in January, ministry inspectors found 51 violations over 13 days at Tyndall Nursing Home in Mississauga.

Earls Court in London, which previously had a “cease admissions” order in 2016, had 20 violations discovered by the ministry during its most recent inspection.

New legislation

The cease admissions orders were issued just days following the government’s introduction of legislation that aims to ensure stricter  enforcement against nursing homes.

If passed, the legislation will introduce fines for corporations, ranging from $200,000 to $500,000.

October 4, 2017


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Ronda Bilton
October 5 2017 | 20:33
I think it is absolutely disgusting that they got away with as long as they did. It's about time the MOHLTC crack down on these privately owned facilities that are clearly only in it for the money. I guarantee their loved one are in swanky homes with all the amenities and never see a speck of dust. They should be ashamed of themselves these are human beings. Makes me furious!
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